Programme Details
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| Date: |
Friday Aug 31, 2012 |
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| Time: |
12:30 PM - 01:30 PM |
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| Venue: |
Multi-Purpose Room in Central Public Library |
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| Lang: |
English |
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| Note: |
Registration is required without payment.
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| Fees: |
Free for 1 seat(s) |
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PROFESSIONAL BUSINESS LUNCH TALK SERIES @Central Public Library
In today's competitive and uncertain times, workers must learn to quickly adapt, integrate and succeed in diverse work environments. And that means business etiquette is more important than ever!
Much more than just "please” and “thank you”, etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously, lead a team, and responsibly accomplish your objectives.
‘International Trainer of Excellence 2011/2012 Award’ and ‘Outstanding Trainer 2010/2011Award’ Winner Joshua Luke is a Certified Master Etiquette & Protocol Consultant, Certified Master Image Consultant-Trainer, Certified Master Service Consultant and Certified Master Presenter & Communication Expert, will share with you how to best prepare yourself to improve the personal qualities, personal integrity and also improve the corporate image!
Session one: ‘Fast Forward Your Etiquette I’ – Essential Business Etiquette
Friday, 25 May, 12.30 – 1.30 pm, Multipurpose Room, Central Public Library
Master the art of impressing your business clients rightly by learning how to conduct yourself well using the techniques shared in this session. The essence of the workshop talk is taken from the ‘Fast Forward Your Etiquette’ book by Joshua Luke
Session two: ‘Fast Forward Your Image’ – Essential Professional Image Presentation
Friday, 29 June, 12.30 – 1.30 pm, Multipurpose Room, Central Public Library
Projecting a professional image in every business encounter is a must as it will determine one’s first impression formation. In this session, you will know what the top image destroyers you should avoid in all business situations are. A portion of the workshop talk contents is excerpted from the ‘Fast Forward Your Makeup’ book by Joshua Luke
Session three: ‘Fast Forward Your Etiquette II’ – Essential Business Dining Etiquette
Friday, 27 July, 12.30 – 1.30 pm, Multipurpose Room, Central Public Library
Learn how to dine over a business meal more effectively and make a great impression for that successful business discussion. How to overcome tacky business dining situations will also be shared in this workshop talk. The essence of the workshop talk is taken from the ‘Fast Forward Your Etiquette’ book by Joshua Luke
Session four: ‘Fast Forward Your Service’ – Essential Customer Service Presentation
Friday, 31 August, 12.30 -1.30 pm, Multipurpose Room, Central Public Library
An exceptional customer service will distinguish an organization from other competitors and give them an added advantage in a pleasant buying experience for customers. Find out what the top customer service destroyers are in every customer service interactions in this workshop talk. A portion of the talk contents is excerpted from the ‘Fast Forward Your Service’ book by Joshua Luke
Due to limited seats, registration is required. Please click on ‘Add to cart’ button above and enter your details in your ‘Shopping Cart’ or register via our ekioks available at all libraries.
The above workshops are jointly organised by Signature Image Academy International and Public Library Singapore, with the support of LA Splash Cosmetics (US), J's Salon, Candid Creation Publishing, the Global Image and Etiquette Consultants Alliance (GIECA,AP) and the International Beauty & Image Consultants Association (IBICA,US).
